All of the following are barriers to good cross-cultural relations EXCEPT:
Perceptual expectations
Different norms and codes of conduct
Stereotypes
Speaking more than one language *56
REF HO Page 56
Barriers to cross-cultural relations:
There are several factors that create problems in developing smooth cross-cultural relations, including communication problems. In this lesson we will focus on those barriers or handicaps which become hindrance in the way of developing better interpersonal cross-cultural relationships.
A. Perceptuel Expectations
B. Ethnocentrism
C. Intergroup Rather than Interpersonal Relationships
D. Stereotypes in Intergroup Relations
E. Different Norms and Codes of Conduct
F. Unintentional Micro-Inequities (use of thumb for OK)
Employees who endeavor to ensure the proper, effective and efficient use of organizational resources have:
Professional values *124
Democratic values
Ethical values
People values
REF HO Page 124
Professional values
Serving with competence, excellence, efficiency, objectivity and impartiality comes under professional values. Employees shall Endeavour to ensure the proper, effective and efficient use of organizational resources.