MGT613 solved
The goal of Total Quality Management is:
a) Customer satisfaction
b) Product differentiation
c) Brand equity
d) Acting globally
- The most common form of quality control includes:
a) Planning
b) Organizing
c) Inspection
d) Directing
- Process selection is primarily considered during:
a) Planning
b) Organizing
c) Leading
d) Controlling
- The type of operation being carried out by an organization depends upon:
a) Degree of standardization
b) Volume of output
c) Demand
d) Both (a) and (b)
- Repetitive processing results in output that is:
a) Highly standardized
b) Highly customized
c) Partially customized
d) None of the given options
6. Job shop and batch processing are differentiated on the basis of:
a) Job requirements
b) Degree of standardization
c) Volume of output
d) Both (b) and (c)
7. Automation is preferred because it:
a) Offers lesser dependence on workers
b) Results in reduction in variable cost
c) Offers easy handling of repetitive work
d) All of the given options
8. Product layout is preferably used for:
a) Repetitive processing
b) Intermittent processing
c) Both (a) and (b)
d) Neither (a) nor (b)
9. Process layout is used for:
a) Repetitive processing
b) Intermittent processing
c) Both (a) and (b)
d) Neither (a) nor (b)
10. The most significant advantage of U-shaped layout is:
a)Cost minimization
b) Easy handling of process
c)Increased flexibility in work
d) All of the given options
11. The goal of motion study is to achieve:
a) Cost minimization
b) Maximum efficiency
c) Profitability
d) All of the given options
12. Location decisions are viewed primarily as part of:
a) Marketing strategy
b) Growth factors
c) Financial aspect
d) Both (a) and (b)
13. Regional factors for location planning include all of the following except:
a) Raw materials
b) Markets
c) Labor considerations
d) Attitudes
14. Transportation method is a __________ approach.
a) Quantitative
b) Qualitative
c) Scientific
d) All of the given options
15. Fredrick Taylor's concern for quality includes:
a) Product inspection
b) Gauging system
c) Statistical control chart
d) Both (a) and (b)
16. Kaoru Ishikawa is famous for:
a) Statistical quality control
b) Fish bone diagram
c) Loss function concept
d) All of the given options
17. Poor quality adversely affects:
a) Costs
b) Productivity
c) Profitability
d) All of the given options
18._________ is intended to assess a company's performance In terms of environmental performance:
a) ISO 14000
b) ISO 9000
c) Six sigma
d) All of the given options
19. The purpose of ISO 9000 is to:
a) Promote quality standards to improve efficiency and productivity
b) Earn high profit
c) Avoid unfavorable outcomes
d) Gain high market share
20. A product performing consistently refers to which of the following dimensions of quality:
a) Safety
b) Conformance
c) Durability
d) Reliability
