MGT613
1.Who advocated the concept of "zero defects"?
- Edwards. Deming
- Joseph Juran
- Kaoru Ishikawa
- Philip Crosby
2. Which of the following is the origin of the term "Poka –Yoke"?
§ America
§ China
§ Spain
§ Japan
3. Which of the following is INCORRECT about TQM?
- Meeting the needs and expectations of customers
- Primarily a "worker" rather than a management activity
- Inclusion of every person in the organization
- Covering all the functional areas of the organization
4. Which of the following is a unit of measurement as specified in Six Sigma quality?
§ Defects per hundred
§ Defects per thousand
§ Defects per hundred thousand
§ Defects per million
5. Which of the following is a descriptive technique that is used by a decision maker to evaluate the behavior of a model under various conditions?
- Linear programming
- Simulation
- Critical path method
- PERT
6. EF stands for which of the following?
- Equal Finish
- Economic Finish
- Early Finish
- Easy Finish
7. Which of the following refers to unnecessary extension of the project scope that hinders in-time completion of the project?
- Work creep
- Plan creep
- Scope creep
- Budget creep
8. Which of the following relates to monitoring the objectives of cost, time and quality as the project progresses?
- Project estimating
- Project planning
- Project control
- Project crashing
9. Which one the following is focused to reduce the incidence of failures in the plant or equipment to avoid the associated costs?
- Preventive maintenance
- Predictive maintenance
- Reactive maintenance
- Total productive maintenance
10. Which of the following refers to the length of time a job is in the shop at a particular workstation?
- Job lateness
- Job flow time
- Make-span
- Slack time
