Foundations of Individual Behavior
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Ability
1. Which of the following statements is true about the term "ability", as it is used in the field of organizational behavior?
a. It refers to an individual's willingness to perform various tasks
b. It is a current assessment of what an individual can do
c. It refers exclusively to intellectual skills
d. It refers exclusively to physical skills
e. It is a prediction of future aptitude based on current attitudes
(b; Moderate; p. 44)
2. Which one of the following words is the best synonym for "ability", as the term is used in organizational behavior?
a. motivation
b. capacity
c. experience
d. intellect
e. wisdom
(b; Challenging; p. 44)
3. Which of the following is not a dimension of intellectual ability?
a. number aptitude
b. perceptual speed
c. spatial visualization
d. dynamic flexibility
e. social aptitude
(d; Moderate; p. 45)
4. Research has found that tests that measure specific dimensions of intelligence are strong predictors of which of the following?
a. job satisfaction
b. turnover
c. job performance
d. ability to work with others
e. absenteeism
(c; Challenging; p. 48)
5. Recent evidence suggests that intelligence can be better understood by breaking it down into four sub-parts. Which one of the following is not one of those sub-parts?
a. cognitive
b. social
c. emotional
d. cultural
e. physical
(e; Moderate; p. 47)
6. Which type of intelligence encompasses the aptitudes that have long been tapped by traditional intelligence tests?
a. Cognitive intelligence
b. Social intelligence
c. Emotional intelligence
d. Cultural intelligence
e. Spiritual intelligence
(a; Easy; p. 47)
7. Although he scores well on traditional intelligence tests, James does not perform well in the workplace due to an inability to relate effectively with his colleagues. James would likely score below the median on a test that measures what subpart of intelligence?
a. Cognitive
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b. Social
c. Emotional
d. Cultural
e. Spiritual
(b; Moderate; p. 47)
8. A company is looking for a manager to liaise between its home office in the United States, its manufacturing plants in Poland and Germany, and its suppliers in the Middle East and South Asia. A good candidate would be likely to score highly in what subpart of intelligence?
a. Cognitive
b. Social
c. Emotional
d. Cultural
e. Spiritual
(d; Easy; p. 47)
9. Which subpart of intelligence is the ability to identify, understand, and manage affect?
a. Cognitive
b. Social
c. Emotional
d. Cultural
e. Spiritual
(c; Easy; p. 47)
http://groups.google.com/group/vuZs 10. What is the correlation between intelligence and job satisfaction?
a. strongly negative
b. slightly negative
c. about zero
d. slightly positive
e. strongly positive
(e; Moderate; p. 47)
11. Which of the following is not one of the nine basic abilities involved in the performance of physical tasks?
a. stamina
b. dynamic flexibility
c. speed
d. body coordination
e. trunk strength
(c; Challenging; p. 47)
12. An employee has abilities that far exceed the requirements of the job. Which of the following predictions about that employee is most likely to be true?
a. The employee's performance is likely to be inadequate
b. The employee's performance is likely to be far above what is required.
c. The employee's job satisfaction is likely to be low.
d. The employee's job satisfaction is likely to be high.
e. The employee's abilities will deteriorate until they match what is required for the job.
(a; Moderate; p. 47)
Biographical Characteristics
13. What will be the largest demographic change in the U.S. workforce in the next decade?
a. increasing ethnic diversity
b. a fall in married workers
c. increasing age of workers
d. decreasing tenure of workers
e. more women in the workforce than men
(c; Moderate; p. 49)
14. Which of the following is not a biographical characteristic?
a. political affiliation
b. age
c. sex
d. tenure
e. race
(a; Easy; p. 48-53)
15. Research shows that which of the following is likely to decrease as a worker grows older?
a. productivity
b. likelihood of quitting
c. absenteeism
d. vacation days taken
e. work ethic
(b; Moderate; p. 49)
16. Which of the following statements is true?
a. Older employees have lower rates of avoidable absence than younger workers.
b. Older employees have lower rates of unavoidable absence than younger workers.
c. Older employees are more likely to quit their job than younger workers.
d. Older employees are perceived to be more flexible than younger workers.
e. Older employees generally have lower productivity than younger workers.
(a; Moderate, p. 49)
17. Which of the following is true concerning the relationship between age and job satisfaction?
a. Most studies have found a negative association between age and satisfaction.
b. Some studies have found a U-shaped relationship between age and satisfaction.
c. Satisfaction decreases among professionals as they age.
d. Satisfaction increases among nonprofessionals during middle age.
e. Satisfaction decreases among nonprofessionals after middle age.
(b; Challenging; p. 49)
18. Research does not support which of the following statements about gender in the workplace?
a. Women are more willing to conform to authority than men.
b. Men are more aggressive than women.
c. Women are more productive at work than men.
d. Men have higher expectations of success.
e. Women have lower turnover rates than men.
(c; Moderate; p. 50)
19. Research supports which of the following statements about men and women in the workplace?
a. Men are more productive.
b. Women are more productive.
c. Men are the most receptive to socialization.
d. Women are more likely to resign.
e. Women have more absences.
(e; Moderate; p. 50)
20. Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?
a. Women tend to have more illnesses that keep them from work than do men.
b. Traditionally, women have had the responsibility of caring for home and family.
c. Women tend to be less satisfied with their jobs than men.
d. Women generally have jobs for which a temporary replacement can be hired.
e. Women tend to work in jobs that have less flexible schedules than men do.
(b; Challenging; p. 50)
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